PenPower Jr. questions & answers

Penpower Junior provides you a light, slim and cute design with many choices
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Question by SC
1 view
November 20, 2024

The writing pad software used to automatically load but not anymore after updated to v9.1.0. The desktop shortcut to Penpower EZ Go stops working as well. Need to manually click PPHandWrite.exe to start the software.

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Question by Spencer Leung
639 views
June 9, 2016

I have Penpower Jr V6.0. Does it work on Windows 10?

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Answer by Sean Hill

The PenPower Diamond JR supports the following Windows versions: Windows 10, Windows 8, Windows 7, Vista, and Windows XP. As you can see, there is the possibility to use it on Windows 10.


For 32 and 64bit versions, you also require more resources like:

  • 32 bit OS:At least 1GB of available hard disk space
  • 64 bit OS:At least 2GB of available hard disk space</li>

For additional info, check the following page: http://en.penpowerchinese.com/product.asp?sn=584

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Question by Yoon
674 views
December 12, 2015

When I switched to Windows 10 and reinstalled PenPower Jr., the software is not able to identify the PenPower Pad. What can I do?

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Answer by Sean Hill

You need to disable Driver Enforcement in Windows 10 in order to install the driver for device to be recognized. Go to Start > Settings > Update and Recovery > Recovery > Restart. Wait to restart then choose Troubleshooting > Startup and reset again. Choose option 7 when the list is presented, then boot and reinstall the software. Attach the device as well and it should be installed. Accept any warnings that might appear related to driver installation and continue. Reboot the PC and then you can use the device normally.

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