The writing pad software used to automatically load but not anymore after updated to v9.1.0. The desktop shortcut to Penpower EZ Go stops working as well. Need to manually click PPHandWrite.exe to start the software.
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Answer by
Saumya Sharma
It seems that after updating to version 9.1.0, the PenPower Jr. software does not automatically launch when the device is plugged in, and the desktop shortcut to Penpower EZ Go has stopped working. Here are a few suggestions to try and resolve the issue:
Check Startup Settings: Make sure the software is set to run on startup. You can check this by going to Task Manager > Startup tab, and enabling it if it’s disabled.
Reinstall the Software: Uninstall the current version of the software, and then reinstall it. This might fix any issues caused by the update.
Compatibility Mode: Try running the program in compatibility mode. Right-click the desktop shortcut, select Properties > Compatibility tab, check "Run this program in compatibility mode for" and select a different version of Windows.
Shortcuts: If the desktop shortcut is not working, create a new shortcut for the PPHandWrite.exe file and place it on the desktop.
Driver Update: Ensure that the drivers for the writing pad are up to date. Visit the PenPower website to download the latest drivers.
Contact Support: If none of the above solutions work, consider reaching out to PenPower support for further assistance. They might have specific fixes for issues related to the v9.1.0 update.
I have Penpower Jr V6.0. Does it work on Windows 10?
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Answer by
Sean Hill
The PenPower Diamond JR supports the following Windows versions: Windows 10, Windows 8, Windows 7, Vista, and Windows XP. As you can see, there is the possibility to use it on Windows 10.
For 32 and 64bit versions, you also require more resources like:
32 bit OS：At least 1GB of available hard disk space
64 bit OS：At least 2GB of available hard disk space</li>
When I switched to Windows 10 and reinstalled PenPower Jr., the software is not able to identify the PenPower Pad. What can I do?
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Answer by
Sean Hill
You need to disable Driver Enforcement in Windows 10 in order to install the driver for device to be recognized. Go to Start > Settings > Update and Recovery > Recovery > Restart. Wait to restart then choose Troubleshooting > Startup and reset again. Choose option 7 when the list is presented, then boot and reinstall the software. Attach the device as well and it should be installed. Accept any warnings that might appear related to driver installation and continue. Reboot the PC and then you can use the device normally.
The writing pad software used to automatically load but not anymore after updated to v9.1.0. The desktop shortcut to Penpower EZ Go stops working as well. Need to manually click PPHandWrite.exe to start the software.
It seems that after updating to version 9.1.0, the PenPower Jr. software does not automatically launch when the device is plugged in, and the desktop shortcut to Penpower EZ Go has stopped working. Here are a few suggestions to try and resolve the issue:
Check Startup Settings: Make sure the software is set to run on startup. You can check this by going to Task Manager > Startup tab, and enabling it if it’s disabled.
Reinstall the Software: Uninstall the current version of the software, and then reinstall it. This might fix any issues caused by the update.
Compatibility Mode: Try running the program in compatibility mode. Right-click the desktop shortcut, select Properties > Compatibility tab, check "Run this program in compatibility mode for" and select a different version of Windows.
Shortcuts: If the desktop shortcut is not working, create a new shortcut for the PPHandWrite.exe file and place it on the desktop.
Driver Update: Ensure that the drivers for the writing pad are up to date. Visit the PenPower website to download the latest drivers.
Contact Support: If none of the above solutions work, consider reaching out to PenPower support for further assistance. They might have specific fixes for issues related to the v9.1.0 update.
i>I have Penpower Jr V6.0. Does it work on Windows 10?
The PenPower Diamond JR supports the following Windows versions: Windows 10, Windows 8, Windows 7, Vista, and Windows XP. As you can see, there is the possibility to use it on Windows 10.
For 32 and 64bit versions, you also require more resources like:
For additional info, check the following page: http://en.penpowerchinese.com/product.asp?sn=584
When I switched to Windows 10 and reinstalled PenPower Jr., the software is not able to identify the PenPower Pad. What can I do?
You need to disable Driver Enforcement in Windows 10 in order to install the driver for device to be recognized. Go to Start > Settings > Update and Recovery > Recovery > Restart. Wait to restart then choose Troubleshooting > Startup and reset again. Choose option 7 when the list is presented, then boot and reinstall the software. Attach the device as well and it should be installed. Accept any warnings that might appear related to driver installation and continue. Reboot the PC and then you can use the device normally.